5 Pitfalls to the definitive Customer Management Software Selection

Posted By:  Ronald Segerstrom

The choice seems almost infinite as you click on your search engine, similar to dropping a coin into the giant slot machine in Vegas. For most unsuspecting buyer the odds at hitting the triple star solution are about as small as that of the Vegas casino floor...

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The 5 Best Social CRM Infographics for 2012

Posted By:  Ferry Wolswinkel

What do you know about the current state of social media and how is your company taking advantage of the opportunities that Social CRM brings us today? Here are the 5 best Social CRM infographics that will show you why and how Social CRM has evolved into 'the next big thing'.

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The Hidden Costs of Customer Service Software PART 2

Posted By:  Ronald Segerstrom

In part 1 five of the hidden costs in purchasing a new customer service application were unraveled and solutions were suggested. In this blog we will look at the final six.

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