5 Pitfalls to the definitive Customer Management Software Selection

Posted By:  Ronald Segerstrom

The choice seems almost infinite as you click on your search engine, similar to dropping a coin into the giant slot machine in Vegas. For most unsuspecting buyer the odds at hitting the triple star solution are about as small as that of the Vegas casino floor...

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Software as a Service or On-premise?

Posted By:  Ferry Wolswinkel

The discussion whether to choose SaaS (Cloud) over On-premise applications has been around the block many times, and still this subject is more alive today than ever before. In this article I want to share with you some insights that will help you to determine if you are ready for the Cloud, more specifically Software as a Service (SaaS) or not?

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The 3 Most Important Trade-Offs Faced When Selecting a Customer Service Application

Posted By:  Ferry Wolswinkel

In this blog I describe the 3 most important trade-offs you face when you are deciding on a customer service software selection. This too is usually the case for other types of enterprise software.

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